Accessibility Statement

We want as many people as possible to be able to use this website. This statement explains how accessible the site is today, what we know still needs work, and how to tell us about a problem. It applies to this website only.

1. Our commitment

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, and to keep improving. Accessibility is an ongoing effort rather than a one-off task, and we treat problems people report to us as a priority.

2. Conformance status

This website partially conforms to WCAG 2.2 level AA. "Partially conforms" means most of the site meets the standard, but there are some parts that do not yet fully meet it, which we set out below. We have not yet completed a full independent audit including assistive-technology testing, so we are not claiming full conformance.

3. Known issues

Issues in our own code that we are fixing

• Duplicated links on the About page team section. On larger screens the team section repeats its cards to create a continuous scrolling effect. The repeated cards are hidden from screen readers but their links can still be reached with the keyboard, so a keyboard user can tab to links that are not visible. We are correcting this so the repeated links are skipped.
• Skip-to-content link. The site does not yet provide a "skip to main content" link for keyboard users. We are adding one.

Limitations in third-party content we cannot fully control

• Embedded videos. Some pages embed videos from YouTube and Vimeo. The video player and its controls are provided by those companies, and we cannot change their internal accessibility. These embeds now only load after you allow Marketing cookies, so they are not present unless you choose to load them.
• Embedded enquiry handling. Our enquiry forms are our own, but they connect to HubSpot behind the scenes; where any third-party component appears, we cannot fully control its accessibility.

4. How we tested

We last tested this website on 7 July 2026. Testing included:

• an automated scan using axe-core across a representative set of page types, at desktop and mobile screen sizes; and
• manual keyboard checks of the main navigation and forms.

Automated testing and keyboard checks do not cover everything. In particular, we have not yet carried out full testing with screen readers such as NVDA, JAWS or VoiceOver, or a review for cognitive and plain-language accessibility. Automated tools typically catch only a portion of possible issues, so a clean automated result does not guarantee full accessibility. We are honest about this and plan to extend our testing.

5. Feedback and contact

If you have trouble using any part of this website, or you would like content in a different format, please tell us and we will help. Email hello@21degreesdigital.com. We welcome reports of accessibility problems and use them to prioritise fixes. The date this statement was last updated is shown at the top of the page.